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Changing your payout card or bank account

Your pay lands wherever your payout account points. This information lives in Stripe, not in the Metrobi Driver app.

Go to Menu → Activity & Payouts → Manage tax and bank info, which opens a secure page in your browser listing the account on file.

If a card expires or an account closes, Stripe stops forwarding money to that card or account; your payment reaches your Stripe balance and waits there instead of reaching your bank. Once you replace the out-of-date card or account from the same page, the next payout run will include the amount that was waiting in your Stripe balance.